Terms & Conditions
LIMITED WARRANTY
- All Star Computers warrants that the computer systems it builds will be free from defects in materials and workmanship for the period of one year from the date of purchase.
- This warranty does not cover any damage due to physical damage, water damage, electrical damage, accident, flood, fire, alterations, abuse, acts of nature, misuse or negligence.
- Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
- All Star Computers shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on our products. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on our products is limited in duration to the duration of this warranty
REFUND POLICY
- All systems shipped in the U.S. have a 15 day money-back guarantee excluding shipping and handling charges.
- In order to receive a refund or credit, your purchase must be returned insured and with shipping pre-paid within 15 days of purchase. All items must be in original condition, in original packaging, and with all warranty cards, manuals and accessories. Any discrepancies will result in a delay or partial forfeiture of your refund. A restocking fee will be charged on all returned items with missing boxes, accessories or packaging. Shipping and insurance charges are not refundable.
- Before returning any item, you must contact us within 15 days of your invoice date for a Return Material Authorization (RMA) number.
- We must receive the merchandise within seven (7) days from date of the RMA issuance. The RMA number must appear on your return packing label. Returns will not be accepted without an RMA number.
- No returns on opened software.
- Refunds on purchases made with a credit card will only be credited to the same card.
- If order is canceled 24 hours after placing the order but before shipping, there will be a $30.00 cancellation fee.
- All prices and configurations are subject to change without notice. Any typographical, photographic, or specification error in product, pricing or offers is subject to correction.
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